Terms & Conditions

1. About these terms

These terms apply to orders placed through this website by New Horizon International Media Group Ltd, registered in England and Wales under company number 16944978, acting as a sales agent for women’s denim products. By placing an order you agree to them.

2. Goods and prices

Prices are shown in pounds sterling and include VAT where it applies. The price that applies to your order is the price displayed on the product page and confirmed at checkout at the time you order. We describe each style by its fit, wash and colour, and the sizes available are listed on the product page. We take care to describe the range accurately; where a description matters to your decision, ask us before ordering and we will confirm it in writing.

We may change prices and the range from time to time. Changes do not affect orders that have already been confirmed.

3. Orders and payment

An order is an offer to buy. It is accepted when we send your order confirmation. If we cannot accept an order — for example because an item is unavailable or a price was displayed incorrectly — we will tell you and refund any payment taken.

Payment is taken at checkout through the payment method you select. Card details are handled by the payment provider and are not stored by us.

4. Delivery

We deliver to the destinations offered at checkout, which include the United Kingdom and European destinations. Delivery charges and estimated timings are shown before you pay. Estimated timings run from dispatch, not from the moment the order is placed, and can be affected by matters outside our control. Risk in the goods passes to you on delivery.

5. Returns, exchanges and refunds

You may return unworn items in their original condition within 14 days of delivery. Tell us first by emailing support@new-horizon.shop, then send the item back as instructed. Return postage is paid by you unless the item is faulty, damaged or not what you ordered, in which case we cover it. Refunds are issued to the original payment method once the returned item has been received and checked.

This policy sits alongside your statutory rights as a consumer, which it does not replace or reduce. Nothing in these terms excludes liability for goods that are not as described, or for any other liability that cannot lawfully be excluded.

6. Limitation of liability

We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care, but we are not responsible for loss that is not foreseeable. Our total liability in connection with any order is limited to the amount you paid for the goods concerned, except where the law does not permit such a limit — including liability for death or personal injury caused by negligence, and for fraud.

7. Governing law and jurisdiction

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them. If you live in Scotland or Northern Ireland, you may also bring proceedings in your own courts, and consumer protection rules in your country of residence continue to apply.

8. Contact

Questions about these terms can be sent to support@new-horizon.shop or raised by telephone on +44 7598 882697.